EdTech
Symbols AI
A chatbot platform for a Vancouver learning-centre chain, live in production.
The problem
Symbols Learning Centers (Vancouver) needed a chatbot to handle enrollment and support questions across its chain of locations.
How it works
1 · MESSAGE
Student/parent chat
web widget, per location
2 · INTENT
GPT-4o-mini
understands the question, drafts a response
3 · AUTOMATION
n8n workflows
routes to enrollment, scheduling, or support flows
4 · ESCALATION
Human handoff
complex or sensitive queries go to staff
5 · LOGGING
MongoDB conversation log
per-location history
6 · DELIVERY
Response to user
in the chat widget
RUNS ACROSS EVERYTHING — multi-location config
- · Each learning-centre location configured independently
- · Shared platform, isolated data
What we built
- · Next.js + MongoDB chatbot platform
- · GPT-4o-mini for conversation
- · n8n automation for enrollment and support routing
- · Human handoff for complex queries
Stack
Results
Phase 1 approved, live
Status
symbols-platform.vercel.app
Live at
Talk to us about a chatbot that scales across multiple sites without multiplying the work.
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