Retail & Commerce
KV Toys
WhatsApp ordering that posts straight into Zoho Books and Inventory — no re-typing invoices.
The problem
KV Toys' team was manually re-typing every WhatsApp order into Zoho Books and Inventory — slow, and error-prone at volume.
How it works
1 · CLIENT ORDERS — via WhatsApp
WhatsApp message
photo of handwritten order · voice note · typed text
2 · INTAKE — parse & validate
OCR + item matching
extract item + qty from the photo, match against the Zoho Inventory catalog, flag anything unclear
3 · ORCHESTRATION
Order pipeline
checks stock, calculates pricing, builds a draft invoice
4 · SYNC — billed to the client's Zoho org
Zoho Books
invoice created
Zoho Inventory
stock deducted
5 · REVIEW
Owner approves
owner confirms the final invoice before anything is sent
6 · DELIVERY
WhatsApp confirmation
invoice link sent back to the customer
RUNS ACROSS EVERYTHING — admin dashboard
- · Order log + error alerts
- · Built multi-tenant-ready for reuse across other retail clients
What we built
- · WhatsApp Business API (WABA) intake for orders
- · OCR + parsing on handwritten/photo orders
- · Direct sync into Zoho Books (invoicing) and Zoho Inventory (stock)
- · Owner approval step before any invoice is finalised
Stack
Results
Aug 15, 2026
Live-demoed on a real invoice
Est. 8-12 hrs/week
Manual invoice entry time saved(estimated)
50%
Revenue share
If your team is re-typing WhatsApp orders into Zoho by hand, this is the fix.
Tell us your use case.
We'll build and run it.
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