Logistics
BharatFreight
Pan-India trucking dispatch coordinated over WhatsApp, voice, and a driver app.
The problem
BharatFreight needed to coordinate pan-India trucking dispatch across WhatsApp, phone calls, and drivers who mostly aren't at a desk.
How it works
1 · LOAD REQUEST — categorised by source
Shipper request
via WhatsApp or dispatcher app
Available truck
driver app check-in
2 · MATCHING — n8n orchestration
Dispatch matching
matches load to nearest available truck + driver
3 · CONFIRMATION
Voice agent calls driver
confirms pickup, route, and terms before dispatch locks in
4 · IN TRANSIT
Live tracking
Android app, Firebase realtime location
5 · EXCEPTION HANDLING
Dispatcher review
delays, route changes, driver issues surfaced to a human
6 · DELIVERY
Delivery confirmation
POD capture + automatic invoicing trigger
RUNS ACROSS EVERYTHING — dispatcher dashboard
- · Full driver + truck network database
- · Load history and on-time performance
What we built
- · Firebase-backed dispatch coordination
- · n8n orchestration for load-to-truck matching
- · Voice agent for driver confirmation calls
- · Android driver app with live tracking
- · Dispatcher dashboard
Stack
Results
~4-5 weeks
Build timeline
Est. 20-30 min/load
Dispatcher coordination time saved per load(estimated)
Talk to us about coordinating dispatch without a dispatcher glued to a phone.
Tell us your use case.
We'll build and run it.
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