Retail & Commerce
AIORA
A white-label voice + WhatsApp commerce engine, built and shipped in 8 days.
The problem
AIORA needed a voice + WhatsApp commerce engine to white-label under its own brand — fast enough to demo to its own retail clients within days, not months.
How it works
1 · CLIENT CHANNELS — categorised by source
every business AIORA onboards routes through the same three intake channels
Voice call
inbound support · outbound order confirmation
WhatsApp message
text order · photo of handwritten order
Catalog request
product lookup, price check
2 · INTAKE — speech + message routing
Route & transcribe
Sarvam STT on calls · WhatsApp webhook on messages · every item tagged to the right business
3 · ORCHESTRATION — Dograh engine
Conversation orchestration
one flow per business, retry on failure, handoff between voice and WhatsApp
4 · AI PROCESSING — billed per business
Voice AI
Dograh + Sarvam + Gemini
OCR photo-to-order
handwritten order → line items
Smart Catalog match
item name → SKU + price
5 · REVIEW — RBAC panel
Approve · Reject · Escalate
AIORA's team signs off on edge cases before anything ships to the end customer
6 · DELIVERY
WhatsApp confirmation
order + receipt sent back to the customer
RUNS ACROSS EVERYTHING — super-admin RBAC (talks.aiora.live)
- · Per-business config, isolated from every other business on the platform
- · Job monitor + error log across all channels
this is what turns a pile of AI tools into a manageable, resellable platform.
What we built
- · Voice AI agent (Dograh orchestration + Sarvam speech + Gemini reasoning) for inbound/outbound calls
- · WhatsApp AI assistant for order intake and support
- · OCR photo-to-order — a customer photographs a handwritten order and it's parsed into line items
- · Smart Catalog matching engine
- · Super-admin RBAC panel for AIORA's own team to manage every downstream business
- · Full website revamp (aiora.live)
Stack
Results
8 days
Time to first working build
Est. 10-15 hrs/week
Manual order-entry time saved per business onboarded(estimated)
Talk to us about a white-label voice + WhatsApp engine for your business.
Tell us your use case.
We'll build and run it.
AI voice agents, founder automations, and chatbots that run your business operations 24/7.
MSME Registered (Govt. of India)
Udyam Registration No: UDYAM-RJ-17-0595127
See an AI voice agent built for your use case, book a quick demo.